VoIP phone calls are usually delivered over a carefully-managed network often running Quality of Service (QoS) and the Session Initiation Protocol (SIP).

An Internet T1 connection can support up to hundreds of desktop computers depending upon the applications and bandwidth being utilized.

Hosted VoIP eliminates the need to purchase or lease expensive PBX equipment to gain advanced calling features such as voicemail, automated attendants, extension dialing, call forwarding, call park, or call transfer. Hosted VoIP also eliminates the need to obtain service from multiple carriers for local and long distance calling, PBX tie-lines, private lines, etc. The service also includes Internet access and Quality of Service (QoS) to guarantee voice quality all on one invoice. Hosted VoIP offers freedom from legacy equipment costs, eliminates reliance on slow-moving traditional phone companies, multiple bills, and offers flexibility to deliver customized user productivity solutions for your company.

The ADSL downstream receiving rate from the Internet usually varies from 1.5 to 9Mbps while the upstream sending rate usually varies from 16 to 640 Kbps.

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MPLS works across various data protocols such as the Internet Protocol (IP), Asynchronous Transport Mode (ATM), and frame relay. MPLS forwards most packets at layer 2 (switching) instead of at layer 3 (routing) level.

Ethernet is the most widely-used data network protocol today. Standardized as IEEE 802.3, the Ethernet protocol is used for local area networks (LANs) at the Layer 1 (Physical Layer) and Layer 2 (Data Link Layer) of the OSI networking model.

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MPLS can be used to create highly-scalable IP networks with layer 2 level security as well as easy network configuration, management, and provisioning.